I'm not a Godly person, but if there ever was a sign, this looked like one to me. So I called her.
FD: "DW? This is FD from the hotel."
DW: "Hi FD...How are you?"
FD: "I'm here. I wasn't sure you'd actually want a call from me, I'm sorry it took me so long, I just wanted to verify with the employee who left the note that you still wanted me to call."
DW: "Yes I did, I very much did. I wanted to apologize for putting you through what you went through. And I wanted to thank you. You were the only decent person I dealt with that day. And you were the only person who even seemed like they cared at all. You have a place in my heart now because of this. I just wanted to let you know how thankful I am for your compassion. You truly are a great person."
I'm totally blown away. Her husband died, and she's thanking me.
FD: "I really don't know what to say. I could say I'm sorry millions of times and I know it wouldn't change anything."
DW: "It's not how many times you say it. It's whats behind the words, and I appreciate your emotion. Thank you. So much. I hope I can meet you one day."
In my head: I don't think I could handle that, Jesus wtf
FD: "I'd like that too."
FAST FUCKING FORWARD TO YESTERDAY.
I'm working 2nd shift and a lady comes in. She looks like she's been crying, probably in her 40s. I'm out watching football in the lobby, and she walks over to where I am.
DW: "Are you FD?"
FD: "In the flesh, sorry I was watching the game and didn't see you come in. What can I do for you?"
DW: "My names DW."